FAQ's

Frequently asked Questions!


Which Heat Pump is the most efficient?
To answer this question you have to ask yourself about your house and your lifestyle, how large is your house? Is it detached, semi-detached or terraced? To give you a rough example a Terraced 3 bedroomed house with 200mm of loft insulation and double glazed windows and an insulated hot water tank will need a 12kw Heat Pump to provide ample heat and Hot water during the cold GB Winters while a Detached 4 - 8 Bed-roomed house with 200mm of loft insulation, insulated cavity walls, double glazing and an insulated hot water tank will need our 17kw Heat Pump to provide ample heat and hot water during the cold GB winter.


Are air source heat pumps expensive to run? When compared to Oil or Gas or Storage Heaters Air Source Heat Pumps are Cheap to run, how else can you heat your whole house and get all your hot water for the cost of a Cup of Coffee each day?


Hot Water with Heat Pumps? If your Oil Boiler or Gas Boiler which you are replacing heats your Hot Water and your Radiators then the BORC Air Source Heat Pumps WILL heat your water and your radiators.


Heat Pump Brands? There is only one GB Heat Pump Brand and there is only one set of Heat Pumps exclusively designed for UK houses and the UK Climate, that brand is BORC and we have 3 different sizes of Air Source Heat Pumps


1) 17KW for Detached Houses


2) 12kw for Terraced or Semi-D Houses


3) 9KW for apartments



 

Can Heat Pumps be used with Radiators? Borc Air Source Heat Pumps were designed to work with radiators, although they work best with aluminium radiators they also work well with steel radiators. So there is no reason to change your radiators unless of course you want to when you purchase a BORC Air Source Heat Pump.


When is a Heat Pump most efficient? An Air Source Heat Pump is most efficient when the outside air temperature is at or above 7C and the unit is faced away from the prevailing wind.


How do Heat Pumps work in winter? BORC Air Source Heat Pumps use R407C which boils at -47C so you never have to worry about low winter temperatures in Great Britain. Having said that Heat Pumps do use a little more electricity at very low temperatures.


Are Heat Pumps Noisy? BORC Heat Pumps have either one of two fans so yes they do emit some noise but it is impossible to hear the fans when the wind is rustling through the trees or if there is passing traffic.



 


Are Heat Pumps Suitable for old Houses? To give you a small example of what you can achieve take a 5/6 Bed Detached Dormer in Mayo ( 2004 build ) that was costing €3,000 per year to heat with an Oil Boiler and a Stove with a Back Boiler, now that same house is warmer than ever with a 17kw Air Source Heat Pump. So yes our Air Source Heat Pumps are suitable for older houses.

Which Air Source Heat Pump is best? BORC Air Source Heat Pumps are designed in Ireland for the Irish / GB Climate and are considered the best in class by our residential and commercial customers.


Guarantee? BORC Air Source Heat Pumps come with a full 24 month warranty against all manufacturing faults and part failures.

 
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Real Life Example on how the Heat Pump industry worked before we launched this website. In February 2018 we decided to stop using oil and coal to heat our house and business premises, we looked at all the options and settled on an Air Source Heat Pump, however with very little information readily available and what quotes we did get in where through the roof circa £65,000 for a whole new heating system and a branded Air Source Heat Pump.

So I set about designing an Air Source Heat Pump that could utilise all of my existing radiators and my existing hot water tank. At first everyone I contacted said it could not be done but I persevered and after 8 months of design work I settled on what we have now, a 17kw Air to water Heat Pump which runs on R407C, can reach a top temperature of 65C but that temperature you will never need, on tests last winter in Mayo I had to reduce the output water temperature to my Radiators from 55C to 50C after one month as the house was just too warm and dry. By March I again had to drop the output water temperature to 45C as the house was now returning even more heat to all of our rooms.

Apart from the money saving costs over the money I was spending buying Oil and Coal my CO2 emissions have reduced drastically and my house has jumped from a B2 to an A2 rating.


Solar PV Systems;

Do Solar PV Panels work in Great Britain? Our Solar PV panels are each rated at 385 watts and they work solely on Daylight and do not need direct Sunlight.


Can I face my Solar Panels Due South ? Yes you can Due South or directly South of your house is the best direction to face your Solar Panels.

At what angle should I set my Solar panels for optimum Solar PV? The angle of inclination of your Solar Panels depends on where you live , for example here in County Mayo our line of latitude is 54 North so our Solar Panels are set at 54 degrees facing South. You can find you latitude here

Can I go OFF GRID ? Yes you can if you wish go OFF GRID , the amount of Solar Panels, Wind Turbines and Deep Cycle batteries you will need depends on your current energy consumption but to give you a general idea if your current Electricity Bill is close to £155 every month then we recommend the following system

5kw Off Grid Solar / Wind Package



We are happy to answer your telephone calls from 9am to 1pm, we break for lunch at 1pm and from 2pm we are busy packing your orders so please get your tech support or sales calls in before 1pm Monday - Friday. Our tech support office is based in Ireland Eircode is F12 H4C4 and Our Contact Phone Number is London 020 3507 0128 local call rate from Great Britain

Reasons to buy from us?
Low prices with great deals and offers
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We ship Worldwide.


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